Job Purpose The Professional Development Services (PDS) Coordinator provides complex administrative assistance and project support functions to optimize staff resources within the PDS team.

Essential Functions:

•Provides administrative support and project assistance to the PDS team to optimize staff resources. Performs complex and specialized administrative functions, which includes project support and coordination, classification and interpretation of complex data, development and preparation of customized reports, development and documentation of procedures, development of forms and schedules of a fairly involved nature, maintenance of records and other reference data in accordance with approved procedures, website content development and posting. Examples of duties include: Credit card reconciliations, expense reimbursements, invoice processing, processing mailings, responding to member inquiries, supporting collateral development, compiling reports, maintaining databases, and facilitating requests and contractual agreements.

•Maintains record keeping system to track and retrieve specific correspondence or other general and/or specific communications, maintains contract routing and tracking system, and implements other systems related to the successful functioning of the PDS staff.

•Recognizes project nuances, nimbly adjusts to changing priorities, and in a proactive problem solving manner, communicates with the appropriate person(s) regarding changing priorities.

•Assists with the execution of event planning. Performs event planning in collaboration with appropriate project managers which includes any or all of the following functions depending on the size of the event: contract review; travel arrangements; determines conference room set-up and configuration; décor and menu selection; coordinates speakers; develops event materials; prepares event marketing/communication; oversees event registration; ensures event funding; identifies and secures sponsors; develops budget projections and tracking; and performs general event oversight.

•Develops and maintains strong relationships with stakeholders in other ISTE departments in order to understand and collaborate on improvements to program offerings and departmental support.

•Coordinates logistics for internal cross-department collaborations as well as external collaborative processes with key partners, committee members, and ISTE membership at large.

The International Society for Technology in Education (ISTE) is the trusted source for professional development, knowledge generation, advocacy and leadership for innovation. ISTE is the premier membership association for educators and education leaders engaged in improving teaching and learning by advancing the effective use of technology in PK–12 and teacher education. Home of the National Educational Technology Standards (NETS), the Center for Applied Research in Educational Technology (CARET), and the ISTE Conference, formerly known as the National Educational Computing Conference (NECC), ISTE represents more than 85,000 professionals worldwide. We support our members with information, networking opportunities and guidance as they face the challenge of transforming education.

NOTES:

Additional Salary Information: Benefits are effective the first of the month following 30 days of employment. Medical, vision, prescription, and dental insurance. Flexible Spending Account, 10 paid vacation days per year, with an increasing schedule, 11 paid holidays, 12 paid sick days, Employee Assistance Program, short term disability, life insurance, 403b employer contribution is currently 5% after one year of service, professional development, and business casual environment.

Experience working with the revenue producing arm of a non-profit organization, membership association, or within the field of Education.

Knowledge/Skills/Abilities:

This position requires:

•Confidentiality and Ethics: Responsible for modeling ethical behavior and ensuring confidentiality of information.

•Professionalism: Responsible for representing the organization professionally inside and outside of the office; modeling excellence in public relations and communication.

•Global Perspective: Has a global view and is comfortable and effective working with global partners, understands global markets and international considerations.

•Customer Focus: Provides customer service excellence to internal and external customers, ensuring effective and long-term problem resolution. Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, and solicits opinions and ideas from customers.

•Adaptability: Ability to thrive in a demanding, fast paced, evolving/changing environment, requiring a high degree of productivity, adaptability, innovation, and follow-through; ability to work effectively independently as well as part of a team and provide leadership within that environment. The ability to stay flexible and adapt well to changing timelines and priorities.

•Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

•Product Knowledge: Knowledge and understanding professional development within the field of education and ISTE products and services to effectively support the product and services and generate revenue.

•Initiative: Self-motivation and initiative, evaluating, selecting and acting on various methods and strategies for solving problems and meeting objectives before being asked or required to do so. Seeks out new responsibilities, acts on opportunities, generates new ideas, and practices self-development.

•Technology: Requires strong knowledge of technology, and its applications in a hands-on learning environment, technology skills (word-processing, spreadsheets, presentations, databases, graphics, multi-media, web—including wikis, blogs, and other evolving web 2.0 tools,), the ability to work comfortably in a technology-rich environment, and understand and communicate presenters’ technology needs. Makes good use of web tools and on-line industry resources and keeps abreast of industry trends. Has an awareness of, researches and adopts effective technologies that improve the bottom line, works well with technology resources. Performs efficient and effective web-based research.

•Data processing skills; accurate and consistent records and file management; proficiency in MS Word, MS Excel, and database management; business correspondence techniques and English composition, grammar, spelling and punctuation; professional email correspondence; experience using standard office equipment.

•Project Management: Strong project management, planning and organizing skills, establishing a systematic course of action for oneself or others to ensure the accomplishment of specific objective(s). Determines priorities and allocates time and resources effectively. Ability to multi-task while handling multiple projects and effectively problem solve in a fast-paced environment.

•Communication: Expresses ideas, thoughts and concepts effectively both verbally and in writing, using correct and appropriate grammar, organization and structure; creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

•Interpersonal Skills: Communicates in a collaborative and respectful manner. Communicates clearly and effectively, working cooperatively with others. Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback and handles constructive criticism effectively. Physical and Environmental Elements: This is primarily a sedentary office classification. Employees work in an office with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.

Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. The position occasionally bends, stoops, reaches, pushes and pulls drawers to retrieve and file information and lifts and carries reports and records that typically weigh less than 20 pounds.

Some business travel required which includes both air and land transportation. It may be necessary to handle personal luggage and operate a motor vehicle. The position must occasionally lift and/or move up to 50 pounds when preparing for a conference, meeting, or exhibition.

This position is open until filled. To Apply: 1) Submit Cover letter stating where you first heard of this position AND your pay expectations, 2) your resume, 3)references 4) any letters of reference

To Judy Moore, Director of Human Resources at hiring@iste.org. Please use "Project Coordinator- FName LName" (using your name) as the subject line of your application email message.

We look forward to hearing from you!